Customer Service

 

SHIPPING

 

Shipping charges vary depending on the package size, weight, destination and shipping method.

In order to check shipping charges before making a purchase, please add items to your cart and click the "get quote" button.

 

We offer USPS and UPS shipping services

 

 

RETURNS AND REPLACEMENTS

 

Online purchases may be returned to our store within 2 weeks of purchase for exchange or store credit only.  All returned items must be in its original, unused condition in its original packaging. Return shipping charges will be at the expense of the client. Merchandise thought to be defective will be considered on a special case basis. Please include a copy of the sales receipt as well as complete contact information.  Delivery fees are non-refundable and all sale items are final.

 

Please email us at eorders@yoyamart.com to let me us know about your return.

 

 

PRIVACY POLICY

 

Yoyamart Privacy Policy The privacy of your personal information is very important to us. We will not share, sell, rent or disclose personally identifying information to third parties. We use your telephone number only if there is an order-related issue, not for marketing purposes.

Your email address may be used to include you on the mailing list for our newsletter. If you would like to opt-out of this service, you may do so directly from the newsletter.

 

 

 

If you have any questions or concerns, you may reach us at estore@yoyamart.com or 212.242.5511